From Enquiry to Completion - What will happen?

How long do I need to plan my event?
Making an enquiry and confirming a date
After confirmation
Assembly
The Event
Dismantling

How long do I need to plan my event?

The important thing is to get your booking in and confirmed in the diary, then you can refine details and adjustments to the layout, size, colours etc. It is advisable to get your date booked as early as possible especially if you are after a date that is particularly popular such as dates in July and August. However, if you want to book something at short notice, so long as there is availability this is not a problem. We take orders of all scales from 2 years to 2 days before the event. Top

Making an enquiry and confirming a date

The normal procedure is to make an enquiry in the form of a quote. If it is of interest to you and you would like to go ahead with the booking, we ask you send us the deposit amount requested on the quotation along with a letter of confirmation also agreeing to our terms and conditions. Alternatively, if you would like to discuss things further in detail at the proposed site and look at the various layout solutions before making any decisions or even before requesting a quote, one of us would be happy to come out and meet with you. Top

After confirmation

Once you have confirmed and we have received your deposit, your date is secured and you are free to discuss and change details as you wish. We will make sure in our various meetings that we know who is doing and ordering exactly what, so as to avoid any confusion at a later date.

It is common that between the period of confirmation and the event date, changes can be made; i.e. increase or decrease in numbers, additional items requested or cancelled or interior changes. Our aim in this area is to make sure that there will be no hidden extras or surprises with the final invoice, so we shall make sure you are kept in touch with all the various costs.

If throughout the various stages of planning your event you wish to discuss anything relating to it, please do not hesitate to contact us and we will be more than happy to assist. We believe it is not just the event itself that must be enjoyed, but also the various stages leading up to it. Top

Assembly

When exactly your marquee is erected depends on its size and also what suits you.

We shall discuss near the time with you our exact movements, although we ensure with larger events that we are assembled and out of the way with a day spare to allow for caterers, florists, etc to set up and furniture to be delivered without us in the way. We shall inevitably be on hand tweaking the finishing touches, but shall not hinder everybody else’s progress. If you have particular timings for when the marquee should be assembled and removed, it is important that you let us know well in advance so that we can plan accordingly (sometimes this may incur extra cost). Top

The Event

For the event itself, all the hard work will have been done beforehand in the planning and assembly stages, the scene will be set and the event will run on its own. However, if required we can have a man on site to ensure all is well. Generally everything will have been up and tested well before the event itself, but he can be on site just to keep an eye on things, to adjust the heating slightly, operate dimmer switches and the PA system, turn on outside lighting as darkness falls and fold up unwanted tables and chairs. The involvment depends on the event. Top

Dismantling

Dismantling is a much faster process than assembly, therefore your marquee should be removed in half the time or less than it took to assemble.

When we dismantle, it will be agreed beforehand and is normally from the day after to two or three days after the event. Please refer to the terms and conditions regarding having the marquee ready for uplift.

We normally are the last to leave the site, therefore we endeavour to leave it how we found it. However, the responsibility of the removal of bags/boxes, etc of rubbish accumulated due to the event, is that of the hirer. Top

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